Contact Us

The Company’s Customer Support Policy has been formulated in line with regulatory guidelines and other applicable laws on Customer Service. The policy outlines the framework for addressing customer grievances.

Medstown acknowledges that customer satisfaction is the key cornerstone for its growth and customer-centricity is one of the core values that we, at Medstown, cherish and hope to uphold. We strive to provide the best customer experience from our end, however, if you face any issues and concerns with our services, we request you to refer to this policy which provides the detailed steps for customer grievance redressal.

You can contact our customer service team app or the website or send an email to support@medstown.com which provides the online resolution to your queries/complaints across channels. The team will respond to your concern/query within 24 business hours from receipt of your query/concern via different channels available to you.

Email: support@medstown.com

Phone: +919014647005

Corporate Office: 5th Floor, HDFC Bank Building, Road

No. 12, Sri Ram Nagar Colony, Banjara Hills,

Hyderabad, Telangana 500034